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Privacy Policy 

1. Consent
By accessing and using this website, the user acknowledges having read this privacy policy and expressly agrees to the processing of their personal data as described below. The user has the right to withdraw this consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

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2. What data do we collect?
When using our website or services, we may collect the following personal data:

  • IP address and domain name

  • Name, email address, phone number

  • Data provided via contact forms, registrations, or quotations

  • Pages visited and interactions on the website

  • Photos taken during events (with consent)

 

We may also collect non-personal data, such as browser information or statistics, which do not allow identification of an individual.

 

3. Method of collection
Personal data is collected via:

  • Contact forms and quotation requests

  • Cookies (functional, analytical, commercial)

  • Communication via email or social media

  • Use of our services on location

 

4. Purposes of processing
The data is processed for:

  • Drafting and executing agreements

  • Delivery and installation of rented products

  • Invoicing and accounting

  • Customer service and communication

  • Marketing and promotion (if consent is given)

  • Statistical analysis and website improvement

 

5. Retention period
Personal data is retained as long as necessary for the purposes for which it was collected:

  • Customer data: max. 7 years (accounting)

  • Photos: max. 2 years for marketing purposes

  • Traffic data: max. 12 months

After the retention period, the data will be deleted or anonymized.

 

6. User rights
You have the right to:

  • Access, correct, or delete your data

  • Object to processing

  • Withdraw your consent

  • Transfer your data (data portability)

 

Requests can be submitted in writing via email, along with a copy of your ID. We will respond within one month.

 

7. Cookies
Our website uses cookies to enhance the user experience. Upon your first visit, you will be informed via a cookie banner. You can adjust your preferences at any time.

 

8. Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

 

9. Third parties and data transfer
Data is only shared with:

  • IT and hosting partners

  • Accountants and service providers

  • Social media (for marketing, with consent)

 

No data is transferred outside the EU without appropriate safeguards.

 

10. Minors
We do not process personal data of minors (<16 years) without the consent of their parents or legal guardians.

 

11. Complaints
If you believe your rights have been violated, you can file a complaint with the Belgian Data Protection Authority via www.gegevensbeschermingsautoriteit.be.

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